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FAQ's

 

1. What products does Cravella Bake House offer?

We offer freshly baked cupcakes, muffins, cookies, brownies, gluten free cakes/cookies, diabetic friendly and vegan cakes/cookies and customized designer cakes for birthdays, weddings, and special events.

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2. Are the cakes eggless?

Yes! We offer only eggless cakes or cookies.

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3. Do you take custom or designer cake orders?

Yes, we specialise in tailor-made designer cakes. Share your theme, reference image, and details, and we’ll create it.

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4. How much time in advance should I place an order?

For regular items, 24 hours is ideal. For customised designer cakes, please give 2–4 days’ advance notice, depending on complexity.

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5. Do you deliver?

Yes, we provide delivery within 5kms of our locations, which is Yelahanka, Bengaluru. Post 5 kms additional charges will be applicable.

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6. What ingredients do you use?

We bake fresh with 100% premium quality ingredients — no preservatives, no premixes, no chemicals, no palm oil,

no hydrogenated vegetable oil (Dalda)

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7. Can I schedule delivery for a specific time?

Yes, scheduled delivery is available. Timing confirmation depends on slot availability.

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8. Do you take bulk or corporate orders?

Yes! We take corporate gifting and bulk festival pre-orders for cupcakes, cookies, hampers, and return gifts.

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9. How can I place an order?

You can place an order through Call or WhatsApp +91 98459 04310 or message us on Instagram.

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10. Are you FSSAI certified?

Yes — FSSAI License No. 21225177003525.

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11. Do you offer vegan cakes and desserts?

Yes! We bake 100% vegan cakes, cupcakes, and cookies using plant-based ingredients with non dairy, no eggs, and no animal products.

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12. Are gluten-free desserts available?

Yes, we offer gluten-free cakes and cookies made from alternative flours like almond, oat, millet,

and rice flour — perfect for gluten intolerance or preference.

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13. What sweeteners do you use for diabetic-friendly or Low G.I products?

Our Low G.I products are sweetened using khandsari sugar, coconut sugar, jaggery, or dates, making them suitable for diabetic and health-conscious customers.

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14. Are your low sugar / diabetic-friendly products safe for all diabetic patients?

Our diabetic-friendly treats are made with Low G.I ingredients, but we recommend checking with your doctor if you have strict medical dietary restrictions.

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15. Do vegan or gluten-free cakes cost more?

Yes, premium ingredients like almond flour, oat milk, and sugar alternatives are costlier, so prices are higher than regular cakes.

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16. How do I store cakes ?

Refrigerate and consume within 24–48 hours for best freshness since we do not use preservatives or chemicals.